Raqm AI & Automation — Never miss a lead. Never lose a customer.
Raqm AI & Automation is a Tampa Bay (Wesley Chapel, FL) AI agency founded by Muneer Sarsour. We build AI voice agents that answer every missed call 24/7 in English and Spanish, and no-app digital loyalty programs in Apple & Google Wallet, for local businesses across Tampa Bay, Florida. It's pronounced "rock-em" — raqm is Arabic for number.
Delta Response System — Answer every call. Book every lead.
Custom AI voice and chat agents that answer every missed call 24/7, qualify the lead, book the appointment automatically, and log the full conversation to your CRM. Available in English and Spanish, with monthly performance reporting and a free live demo before you commit. Best for service businesses: med spas, real estate, dental, mortgage, home services, insurance, injury law, solar, HVAC, roofing, and property management. Try the live demo at raqm.aidemo.app.
Raqm Loyalty — Turn one-time buyers into regulars.
A white-label digital loyalty program that lives in your customers' Apple & Google Wallet — no app download, no punch cards, no hardware. Supports stamp, cashback, membership, coupon, and gift-card types, with geo-push notifications that bring nearby customers back and a built-in CRM. There's a 14-day free trial with no credit card required. Best for cafés, coffee shops, restaurants, convenience stores, and vape shops. See how it works at loyalty.raqmautomation.com.
How it works
It's fully done-for-you: no platforms to learn and no staff to hire. We build it, launch it, and run it. Most businesses go live within a week or two. Beyond the two products, Raqm also takes on project work — website development, CRM buildouts, automation workflows, custom AI agents, third-party integrations, custom voice agents, and done-for-you tech audits.
Frequently asked questions
What's the difference between Delta and Loyalty?
Two separate products. Delta wins you new business — AI that answers calls, qualifies leads, and books appointments. Loyalty keeps your existing customers coming back with digital reward cards in their phone wallet. Run one or both.
Does the AI sound robotic?
No. It's trained to sound natural on both calls and texts — and it works in English and Spanish.
What does it cost?
Every business is different, so we scope it to you — your call volume, your industry, what you want it to do. The best next step is to try the live demo, then book a free 15-minute call.
Will it work with my CRM and calendar?
Yes. We build it into the tools you already use — your calendar, your CRM, your phone number. Every call and conversation is logged automatically.
Do my customers need to download an app for Loyalty?
Never. The reward card lives right in Apple Wallet or Google Wallet. One tap to join, nothing to install. There's a 14-day free trial with no credit card required.
How fast can you get me set up?
Most businesses go live within a week or two, depending on how custom the build is. It's fully done-for-you — we handle setup, training, testing, and launch.
Can I try it before I commit?
Absolutely. Try the live Delta demo right now at raqm.aidemo.app, and for Loyalty we build you a working demo before you pay anything.
What areas does Raqm serve?
Raqm is based in Wesley Chapel and serves local businesses across Tampa Bay, Florida — including Tampa, Land O' Lakes, Lutz, and Zephyrhills. Everything is built and run by a local team here, not offshore.
What kinds of businesses is Raqm for?
Delta is built for service businesses that live on inbound calls. Loyalty is built for repeat-visit businesses like cafés, coffee shops, restaurants, convenience stores, and vape shops.
Do the AI agents speak Spanish?
Yes. Both the voice and chat agents are fully bilingual — they handle calls and texts in English and Spanish.
Contact
Raqm AI & Automation LLC · Wesley Chapel · Tampa Bay, FL · muneer@raqmautomation.com · (813) 544-6454